Direct Express complaint: POOR NO CUSTOMER SERVICE

Complaint from HadEnough reported on 20 April 2021 about Direct Express

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I’ve had this DirectExpress card for almost a month and still haven’t been able to get money from it. I made a mistake and discarded the pin number I’ve called the number on the back of the card over 20 times I don’t know why it’s call customer service there’s no human being I need a pin number to withdrawal the funds on my card I’ve never experience such terrible customer service can’t even get a hold a real person. I need a pin number.

Suggested solution:

Somebody do their job!! ANYBODY!

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