My complaint:
Direct express is mistreating me withholding my money from me saying they want to see my id to send it either by fax or via internet. The site is bogus and so is the fax number which is always busy and I have hundreds of receipts of my efforts to no avail because of their design to kill our time while they make money off of the disabled.
Suggested solution:
Stop withholding my stimulus and social security money without cause because there's never cause depriving disabled people just to satisfy insatiable avarice making money off of our money the longer they hold it the more they make off of millions of people. Do the math. The fax machine never answered and without a card you can't navigate around the dead drop called fax, and idusdirectexpr...etc.