Direct Express complaint: No PIN number

Name: No PIN number
Item: Direct Express
Rating: 1
Author: Charles

Open 5 Nov 2020 154 views Payment Providers

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Filed 5 Nov 2020 by Charles

Prior to the activation of my Debit card.. I did not receive my PIN to access my account. I have emailed about issue. I have no access to my Disability Check account. I have bills to pay. I have received nothing, No documentation with my PIN number.. Would be very helpful if I could get my PIN number. Cannot check my account or set up online..

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Case details

Status: Open
Company: Direct Express
Filed: 5 Nov 2020
Rating: 1/5
Desired resolution: Send me a PIN number asap. So I can use my Debit card.
Problem: Debit card PIN never received
About: disability debit card

Progress

Filed
Company notified
Company replied
Resolved

5 Nov 2020 Complaint filed and published
5 Nov 2020 Message from Bizzy: we notified Direct Express about this complaint.

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