Direct Express complaint: Fraud activity on card

Complaint from jay88 reported on 26 March 2022 about Direct Express

New complaint
Complaint pending
Complaint resolved
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My complaint:

I filed a dispute for Fraud activity on my card from National General insurance. I filed a dispute but they just kept putting me through alot, never refunded me back. They had me send paperwork, and when they did they say I didn’t do it right because I didn’t write it down for Fraud activity. Then they lied, and said i wrote on the paper work that I didn’t receive insurance. No I never authorized it

Suggested solution:

Refund me back

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