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Direct Express complaint: DIRECT EXPRESS SUCKS

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Filed 5 Nov 2020 by MARGARET

I have been using Direct Express for years, NOW I THINK I AM GOING TO SWITCH TO A DIFFERENT CARD. I HAVE BEEN CALLING FOR DAYS NOW, BEEN ON HOLD EACH TIME FOR ANYWHERE BETWEEN 2 – 3 HOURS EACH TIME ONLY TO BE DISCONNECTED. REDICULOUS………..DIRECT EXPRESS EITHER ONLY HAS 1 EMPLOYEE, DESIGNED FOR CUSTOMERS JUST TO GIVE UP OR THE BIGGEST 1……..THEY THEMSELVES ARE CHARGING CARDS WITH FRAUDULANT CHARGES AND NOT SPEAKINGCONNECTING TO THE CUSTOMERS IS THEIR SOLUTION…….

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1 comment

  1. Ronda R Morgan

    I have been using Direct Express for a long time and they allow third party charges. I live on a very limited budget and every month there is charges on my account from places I have never heard of from companies that don't exist. I call Direct Express for help and they tell me it is up to me to get ahold of the company. I think it is someone in the company that is ripping people off. Do Not Trust them. I have been trying to have my money sent somewhere else and they always say it is to late to change it.

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