Direct Express complaint: Fraud
Filed 4 Nov 2020 by Sean
On 10302020 I called direct expect to report a $79.95 fraudulent transaction and I was told I had to wait till monday to the transaction was settled and to call back. Since monday I have been called, and I have been up on approx. 9 times by their representatives. Also, I have been on line listening music waiting for agents to answer and my minutes on my phone have ran out. I’m only given 350 minutes a month and I have been trying to get my money back.
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