Direct Express complaint: No customer service keep getting hung up on

Complaint from Kennethcs998 reported on 02 April 2020 about Direct Express

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My complaint:

They won’t answer the phone to verify my documents to take my card off supensuon been on hold over four hours four times Everytime after an hour they just hang upneed my benefits to eat haven’t had any money for two weeks

Suggested solution:

It's just common decency to help a 61 year old disabled get his benefits there unprofessional actions are amazing no help whatsoever after they suspend my card for who knows what

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4 years ago - We have posted a tweet about your new complaint about Direct Express

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