Direct Express complaint: Customer service none existant

Name: Customer service none existant
Item: Direct Express
Rating: 1
Author: Erniel513

Open 2 Apr 2020 314 views Payment Providers

Filed 2 Apr 2020 by Erniel513

I called direct express to report my card stolen after waiting 45 mins i was hung up on. 1 hour later still on hold while i write this.

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Case details

Status: Open
Company: Direct Express
Filed: 2 Apr 2020
Rating: 1/5
Desired resolution: They cant fix this im switching banks there is no excuse in a 1 hour wait while someone could be spending my money
Problem: Stolen card report on hold, hung up on
About: stolen card report

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