filed a fraud complaint in July of 2020 to complain about my computer had been hacked with personal information and request my funds be placed back in my account at which they reversed all at once and then they took back over $355 and sent several letters saying that they had documentation that was provided by the merchants that I gave them promission to take funds out of the account. Also during that time I had requested a new Express Card. I no longer have an Direct Express account for my funds to be deposit. I only have 5 cent in the account to keep it open and I no longer have access to statements of my account for July, August, September and October of 2020.
They can provide me with all documentations and replace refunds back in my account of the $355.