Direct Express complaint: Documents not provided upon 2 phone calls and a letter requesting your findings in dispute 1-5627099780

Complaint from penniglass0424 reported on 21 October 2020 about Direct Express

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My complaint:

How an I supposed to attempt to get my money back from 511-512 totaling over $50. I need the address and phone numbers for the two business’s that charged me. I want your information to collect my money. You failed to collect information on these 2 companies. No address or phone numbers.Why would you issue a merchant number to 2 businesses without addresses or phone numbers. How did you get their information?

Suggested solution:

Refund my money

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