Complaint: Direct exspress card is not working

on 02 April 2020 about Direct Express in category Payment Providers

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My complaint:

Hello I am my sons rep payee and activated his new card and it’s not working its telling me to change the pin number its saying the information is invalid I tried to call but the call volume is too high please get back to me with an answer thank you

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Justified complaint?

Suggested solution:

New card is not activating

Message from Robin from

1 year ago - We have posted a tweet about your new complaint about Direct Express

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