Complaint: Customer Service availabilty

on 01 April 2020 about Direct Express in category Payment Providers

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My complaint:

Tried reaching the bank regarding my direct deposit for 3 days and can not,speak to a live representative. Spoke with Dept of Treasury and they informed me,that that the funds were deposited on April 1st, but viewing my account, I do not see any deposit and from 6am on April 1st until 2:45 today still unable to reach a representative

0 0 votes
Justified complaint?

Suggested solution:

Investigate what happened to my deposit and make sure my money is given back to me based on the fact their organization is covered by the FDIC

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1 year ago - We have posted a tweet about your new complaint about Direct Express

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