Direct Express complaint: Locked my debit card

Name: Locked my debit card
Item: Direct Express
Rating: 1
Author: Deborah

Open 5 May 2023 105 views Payment Providers

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Filed 5 May 2023 by Deborah

I went out of town direct express took upon themselves to lock my account now I can’t access my own money I was almost stranded in another state I need my card unlocked

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Case details

Status: Open
Company: Direct Express
Filed: 5 May 2023
Rating: 1/5
Desired resolution: Unlock my card and next time find out if it's really fraud we my account was hacked direct express did absolutely nothing now I'm using my own money and you lock my card I want my card unlocked I need food in my house
Problem: Card locked while traveling
About: debit card

Progress

Filed
Company notified
Company replied
Resolved

5 May 2023 Complaint filed and published
5 May 2023 Message from Bizzy: we notified Direct Express about this complaint.

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