Direct Express complaint: Locked my card, refused access to my funds
Filed 2 Dec 2022 by Randall
So used Venmo, Walmart app, and whataburger app, also bought my son Google play credits. They locked my card for suspicious activity, I called , spent almost 7 hours on the phone trying to say ,yes it is I who is spending my money, and was told first, it was odd I sent money on Venmo and all the Google credits. Why? Customer service was rude, hung up on after my 5-6 call. Cannot use my own money
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