Complaint: Frozen account

on 14 November 2020 about Direct Express in category Payment Providers

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My complaint:

I’ve been calling customer service for over 3 weeks now and they never answer! All of my bills are overdue because I can not get through to Customer Service to unfreeze my account! Help please!

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Justified complaint?

Suggested solution:

Contact DirectExpress and have them unfreeze my account!

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