Direct Express complaint: Customer Service

Name: Customer Service
Item: Direct Express
Rating: 1
Author: Pamela

Open 17 Nov 2020 226 views Payment Providers

Filed 17 Nov 2020 by Pamela

I was on hold for over an hour – The customer service representative hung up on me.

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Case details

Status: Open
Company: Direct Express
Filed: 17 Nov 2020
Rating: 1/5
Desired resolution: Company should call back. Understand that people-I customers adjust the volume on their phone which is what I was trying to do
Problem: Hung up on after an hour on hold
About: customer service call

17 Nov 2020 Complaint filed and published
17 Nov 2020 Message from Bizzy: we notified Direct Express about this complaint.

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