Complaint: Fraudulent charges

on 23 February 2021 about Direct Express in category Payment Providers

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My complaint:

Starting in Dec 2020 I noticed a total of 12 unauthorized charges that went until Jan 19th. I felt the directions and opened a fraud complaint. I sent in all of the paperwork requested by direct express and they denied my refund of $440 that I did not purchase.

0 0 vote
Justified complaint?

Suggested solution:

Researched my charges on my account and they would of seem that the u authorized charges were for thirst party billing websites. I have had this account for over 3 years and I have never made any charge close to the charges I received.

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