Complaint: Not giving up

on 23 February 2021 about Direct Express in category Payment Providers

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My complaint:

ON THE 19 JAN 2021 TRIED TO MAKE A PURCHASE TOLD NO MONEY . I CHECKED MY ACCOUNT AS THERE WERE 206 TRANSACTIONS FROM GOOGLETEST . I CALLED DIRECT EXPRESS TO DISPUTE , WHEN I RECEIVED THE PAPERS 7 DAYS LATER I SENT BACK THE SAME DAY . TO FIND OUT THEY ONLY PAID BACK PART AND CLOSED MY DISPUTE , THEY STILL OWE ME $ 127.77100 . I COUNTED EACH ONE I COUNTED IN DIFFERENT FORMALAS ALWAYS THE SAME AMOUNT . THESE CHARGES WERE FROM THE SAME COMPANY GOOGLE TEST . YOU WOULD THINK THEY WOULD HAVE CAUGHT THIS BEING THEY MONITOR ANYTHING THAT LOOKS SUSPECIOUS . WELL CHECK IT OUT 206 TRANSACTIONS ALL WITHIN ONE DAY I ASSUME MINUTES OR SECONDS OF EACH OTHER IN THE AMOUNTS OF $ 1.03 EACH AND 40 OF THEM WERE IN THE AMOUNT OF $1.93 EACH TOTAL OF $248.00 . I GUESS THEY DONT KNOW HOW TO COUNT OR ADD . I WILL NOT LET THIS GO . THIS LEFT ME NOTHING TO LIVE ON FOR 2 WEEKS . THIS IS NOT RIGHT , I HAVE A VERY BAD HEART AS MY HEALTH HAS TAKEN QUITE A HIT FROM ALL THE STRESS . VERY UNESSARY .

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Justified complaint?

Suggested solution:

THEY NEED TO GIVE ME THE BALANCE OWING OF $ 127.77100 . I AM SENDING THEM A LETTER TODAY TO DISPUTE THERE ONLY PAYING BACK HALF WHEN CLEARLY THERE IS SOMETHING WRONG ON THERE END . WHO IS KEEPING MY MONEY ??? MY NEXT STEP IS I WILL CONSULT AN ATTORNEY TO CLEAR THIS MATTER . FINAL .

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