Direct Express complaint: Fraud denial scam

Name: Fraud denial scam
Item: Direct Express
Author: Sandra

Open 31 Jan 2021 233 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 31 Jan 2021 by Sandra

You denied an obvious credit card theft with 1100 related charges Online without pin. required for purchases. You allowed $300 dollars of these charges to go through at least a week after it was reported stolen. In 7 requests over 7 months, I have yet to receive any paperwork explaining your reason!!!!!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 31 Jan 2021
Desired resolution: Return my 1100 credit card fraud claim from May 2020
Problem: Stolen card charges claim denied
About: stolen card claim
At stake: $1,100
Dealing with it for: 30 weeks

Progress

Filed
Company notified
Company replied
Resolved

31 Jan 2021 Complaint filed and published
31 Jan 2021 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

Unhelpful toward disabled client who needs assistance

Client is hard of hearing and needs additional person present to assist him in hearing information asked over the phone…

9 Jul 2023

They will not give me my money back!!

Had fraudulent charges the minute money hit my account! Reported it immediately but while it was pending they would not…

31 Jan 2021

Fraud

Frad with in there call center. My Direct express card keeps being canceled. I am reassured that no one can…

30 Jan 2021

Wronged by Direct Express too?
Make it sting!

Launch complaint