Direct Express complaint: do have replacement card

Complaint from BolesA reported on 03 February 2021 about Direct Express

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My complaint:

I called direct express on 01272021 about why I didn’t receive my card ending in 9848 expired on 01312021. I’m still waiting for my card and they missed up my card ending 5186 so I have no card to buy food or pay my rent. I called the local Social Security and had my benefits to be transferred to another account. Is there a way you can help with this?

Suggested solution:

Please, if you can help with the transfer of my money to my checking account and be done with this card, would I be greatly appreciated

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