Direct Express complaint: Invalidated account

Name: Invalidated account
Item: Direct Express
Rating: 1
Author: Rick

Open 6 Aug 2024 70 views Payment Providers

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Filed 6 Aug 2024 by Rick

Yesterday, Direct Express invalidated my account and they will NOT respond to my inquiries. I’ve been on the phone for over 4 hrs. and am still on hold. I’m getting desperate as you can understand, I NEED access to my account/money. I need any help you can offer a.s.a.p. I’m without my funds at this time .

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Case details

Status: Open
Company: Direct Express
Filed: 6 Aug 2024
Rating: 1/5
Desired resolution: Somehow be able to contact this company and have my account reinstated. Calling the company is not doing any good.
Problem: Account invalidated, hours on hold
About: benefits account
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

6 Aug 2024 Complaint filed and published
6 Aug 2024 Message from Bizzy: we notified Direct Express about this complaint.

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