Direct Express complaint: Dispute of funds

Name: Dispute of funds
Item: Direct Express
Rating: 1
Author: Deirdre

Open 13 Oct 2020 234 views Payment Providers

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Filed 13 Oct 2020 by Deirdre

Money was withdrawn from my account on 10012020 in the amount of $803.00. Another on the same day at a 7-11 Store for $10.00. I lost my card and don’t know how this happened and I cancelled the card.

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Case details

Status: Open
Company: Direct Express
Filed: 13 Oct 2020
Rating: 1/5
Desired resolution: Replace the money that was taken from the account.
Problem: Withdrawals made after card was lost
About: lost debit card
At stake: $803

Progress

Filed
Company notified
Company replied
Resolved

13 Oct 2020 Complaint filed and published
13 Oct 2020 Message from Bizzy: we notified Direct Express about this complaint.

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