Complaint: Dispute paper work M.I.A.

on 10 October 2020 about Direct Express in category Payment Providers

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My complaint:

Filed a dispute approx Aug 25 2020 have year to recive paper work to reimburse my funds of $500 that was fraudulently takin from my account. Have called and called been transferred to dispute department and on hold for hours. I was told once the paperwork was sent back and they will send again it’s now Oct 10 th still no paperwork I need my money. Have filed with complaint biz

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Justified complaint?

Suggested solution:

Get me my paper work !!!!!

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