Complaint: Dispute

on 25 September 2020 about Direct Express in category Payment Providers

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My complaint:

I found a dispute against the company that I order from on August 19 on that website is said all shipments will ship out 24 hours so I’m expecting my shipment to come out on the 20th or 21 August OK I sent in all the information 10 days after I ordered the merchant finally respond to me and said that the item I ordered was out of stock right then and there I told them I want a refund my money they didn’t so I contacted direct express to start a dispute they started the dispute I sent in so much information I just received a package yesterday on the 24th which I did return to sender I had to pay 20 something dollarsTo return it back to sender I’ll go check my car today and his people to put the perversion credit back that they gave me without even doing an investigation And I want to filed lawsuit

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Justified complaint?

Suggested solution:

What I’m saying is I didn’t sent in so many screenshots back everything that I’m steady spending money to do and they’re going to take the perversion credit back for me without really investigate I didn’t send them so much evidence over to Direct’s friends and they’re not doing their job and finish the valley lawsuit that’s what I’m gonna do because I see a nobody over there and then I said you hanging up on me I’m on hold for three hours I got screenshots of me being on hold for three hours I got recorders of me talking to people and then hanging up on me after I say I’m on Hope

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