Direct Express complaint: Direct Express not excepting state documents for proof of ID.. and withholding payments

Complaint from Barrie Williams reported on 15 November 2023 about Direct Express

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My complaint:

I’ve been missing my SSI payments for 8 months.ive called direct Express customer service several times I’ve done everything they asked me to do and sadly enough they haven’t resolved anything and are still holding my SSI payments.I need this problem solved ASAP. What should I do next I am disabled and need my benefits.

Suggested solution:

By sending me my benefits as soon as possible

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