Direct Express complaint: Direct express debit card
Filed 1 Oct 2022 by Everett
I received a new Direct Express Card that replaced my expired card. Once i activated the new card Wednesday September 28, 2022, card never functioned! I continues to requested assistance, spending hours and now this is the fourth day and the Problem still exists.
At this time, 1:50pm, I have been trying to contact Direct Express for assistance and the robot says they are overloaded, therefore unable to get any service to address my problem.
Basically I have been serviced, going through a process that has taken over 40 hours including waiting time and proceeding to outlets to retrieve funds, each attempt was denied!!
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