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Direct Express complaint: Cant get my money

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Filed 9 Oct 2020 by alan

On the 2nd of Oct I went to my bank as usual to pay my Bill’s and my card was declined. I called direct express and after an hour on hold I got someone. The person told me my card was reinstated. It wasn’t. I sent my card to the mail in address in San Antonio and begged them to call me. Nothing. I cant pay my bills or even food. Since all this happened I have called and called been on hold literally hours and then cut off. I need my money.

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