Complaint: Direct express card

on 08 October 2020 about Direct Express in category Payment Providers

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My complaint:

I called direct express to discuss sum unauthorized transactions and apply for a new card they were rude to me then they froze my card and would not help and they hang up on me want answer the phone and I have been calling them for 13 days as of today Thursday October 8 2020, I need my card a new card cause some money has been taken off my card without my approval, I have bills to pay I’m on social security disability, my name is Paul Newton

0 0 vote
Justified complaint?

Suggested solution:

I'm freeze my card that I have now and send me a new card answer my calls there customer service is bad terrible

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