Direct Express complaint: Cancelled my card without permission and did not send another one.
Filed 16 Jan 2021 by Zina
I called direct express and told them that their was a person calling me stating that my card was in trouble with a creditor . However, when I spoke with the representative at Direct Express she ask me if I wanted to cancel my card I explained to her several times not to cancel my card, but she insisted and cancelled my card and did not send me another one. In addition the other representative stated to me that the supervisor would call me back never received a call back. This happened on January 12 2021.
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