My complaint:
I’ve had numerous trusted family members try and get them to send me a replacement card. Not even sure how long it’s been. Over 3 months. I’ve email my personal documents and now they act like they don’t have it. And want it faxed. I’ve been told direct express is suspected of ffraud and I’m starting to worry I’m ammong them that has been affected.
Suggested solution:
Please I've lost everything. I need what they owe me. They said over 1800 last I actually got someone to answer. Then hung up on. I know it's been over 3 months and I should have over 2400.