Direct Express complaint: Atm charges

Complaint from Cvette6991 reported on 19 April 2022 about Direct Express

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My complaint:

I’ve been with Direct Express some time now. And Everytime I go to Atm I say I’m going to call . Everytime I take Money out on my very first Atm withdrawal it charges me. I know the past yr it has been 3.00 and it’s suppose to be Free. Yes I use the Atm that y’all said to look for

Suggested solution:

I would like Direct Express to go back and check on my Account and Refund me my Atm Fee.

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