Direct Express complaint: Agent hung up the phone on me after an hour hold tim

Name: Agent hung up the phone on me after an hour hold tim
Item: Direct Express
Rating: 1
Author: Shellie

Open 3 Mar 2023 96 views Payment Providers

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Filed 3 Mar 2023 by Shellie

Listen to me one for all I called about a transaction dispute. Was on hold for and hour and a half. When the guy did answer the phone he hung up on me.

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Case details

Status: Open
Company: Direct Express
Filed: 3 Mar 2023
Rating: 1/5
Desired resolution: Dint know.
Problem: Agent hung up after long hold
About: transaction dispute

Progress

Filed
Company notified
Company replied
Resolved

3 Mar 2023 Complaint filed and published
3 Mar 2023 Message from Bizzy: we notified Direct Express about this complaint.

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Discussion

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Wronged by Direct Express too?Make it sting!

Wronged by Direct Express too?
Make it sting!