Filed 1 Sep 2023 by Brion
I ordered a pair of shoes from a sketchy website called Dhgate, first i never could track my order because the tracking number was incorrect and it took weeks to say it was delivered. I went and looked myself there was still no package. How am I supposed to show evidence of not receiving a package? Then you take my money and claim that the package was delivered but your just showing a screenshot not actual evidence that a package was sent to the address.
Report
Discussion
0 comments
No comments yet. Been through something similar with DHgate.com? Start the discussion above.
More DHgate.com complaints
View all 290Customer Service
I chatted with a customer agent called Gel and he closed the conversation while I was asking for something. Is…
Unprofessional Dispute Team
So I ordered 30 items through dhgate and they sent me all broken ones. Of course I opened a dispute…
DHgate refuses to get back to me
I have been reaching out to a seller who refuses to respond to me and give me my refund. The…