CubeSmart complaint: Stealing things from my unit

on 25 May 2022 about CubeSmart in category Public Buildings & Spaces

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have been renting at this location [2902 S Havana St, Aurora, CO 80014] for 2 months now. I keep clothes, shoes and drinks in my unit. I noticed today that someone has been stealing my drinks. I made the mistake of buying their lock so I guess this is my thank you. I attempted to reach the manager at this location but she isn’t available as always. I came by to speak to the manager about the situation but they are close. Although the operation hours for today Saturday 8:30am-5pm…they closed at 2pm. I’m extremely disappointed and disgusted that I would be treated like this.

Suggested solution:

I want research to be done and find out who has been in my unit without my authorization. At this point…I have zero trust in this company.

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