CubeSmart complaint: service fee
Filed 9 Jul 2021 by Donald
I have just been charged a (service fee) for paying my bill on time online. I wish to enquire what is the service being provided. Alternately, I am charged a fee if I do not pay the bill on time.
Is this a case of ‘ damned if you do and damned if you don’t ‘ ?
I was told at this facility that I cannot pay the bill over the telephone unless I allow the unit to go up for auction.
I could be wrong but seems like there is a policy or two here that that are full of it ! And I don’t just mean full of it. I mean like a constipated elephant. REALLY LOADED !!!
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