Crypto.com complaint: Refund money not credited on my Crypto card
Filed 6 Apr 2022 by Daniela
Hello,
Today I got a refund of 167 Euros from Benuta Gmb from which I had made a purchase and paid with my credit card. The transaction appeared in the app but the money is still not available on my card. I contacted their support and after they tried to tell me that the money are available for me (note that they do not show the card balance after every transaction), I insisted and they told me an automatic hold has been placed on that transaction but it will be released in maximum 2 days. I am concerned because I see other people have had this issue (https:www.reddit.comrCrypto_comcommentsrznttqcryptocom_is_not_giving_back_the_refunds) and the cases are not resolved.
A charge from Crypto.com you do not recognize? What FORIS DAX INC on a bank statement means
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