While CoinSwitch offers a wide range of cryptocurrency services, complaint data from our community has flagged several recurring issues with fund withdrawals and refund requests. Common complaints include users having their withdrawals disabled without clear explanations and facing significant delays when trying to get refunds. Customers also report difficulties in receiving timely and helpful responses from customer support.
To avoid these issues, we recommend users to regularly review CoinSwitch’s terms of service, keep all transaction records handy, and ensure their account information is up-to-date. If you encounter any problems, promptly contact customer support, document all interactions, and consider using platforms that offer clear and transparent policies on withdrawals and refunds.
Do you have a dispute or had a bad customer experience with CoinSwitch? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to CoinSwitch.
Our sentiment meter has detected that CoinSwitch complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with CoinSwitch, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 2, 2025
We have received 0 complaints about CoinSwitch over the last 12 months. The graph below shows a monthly breakdown.
Curious about CoinSwitch's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of CoinSwitch. To amplify the impact of your complaint, please use our complaint form.
For CoinSwitch support through email, send your inquiry to support@coinswitch.co. If you want to reach out to CoinSwitch through their own website, you can use their contact form.
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Helpful experiences shared by verified CoinSwitch customers. Search, discuss and connect with other people in our community.
Complaint from Lini on 19 March 2024 about CoinSwitch.
They disabled my withdrawals since one month and when i inforned them in chat box they asked me to submit proof of source of income. Then I have submitted bank statements, pay slip, my personal loan details my tax payment... Read more
Complaint from Deedee1 on 04 February 2024 about CoinSwitch.
On the 13th of January 2024, I joined coinswitch that requested that I make multiple payments into the merchants account. The 1st request was a deposit of R5000 and the 2nd request was to make a payment of R16 500... Read more
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