Our sentiment meter has identified a 100% increase in complaints about Cineplex over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Cineplex's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Cineplex? Submit your Cineplex complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 4 complaints about Cineplex over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cineplex's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cineplex. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cineplex by calling 1-800-333-0061. If you want to reach out to Cineplex through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cohenwhite on 19 March 2024 about Cineplex.
Me and 2 of my friends got d box seats and we found with one of them that the recliner was stuck half way. None of the controls for the d box settings worked for all of our chairs and... Read more
Complaint from Ghap2006 on 12 January 2024 about Cineplex.
I accidentally booked the movie wonka in another city my booking number WLJDSJK. I called twice and asked if ticket could ve refunded and used for my city Sudbury Ontario. As I purchase the kids tickets through Costco and used... Read more
Complaint from Nevloc on 14 September 2023 about Cineplex.
Purchased an HD movie and what I got at best was 720 and at worst 480. Quality never got to HD. Read more
Complaint from Banh mi on 17 August 2023 about Cineplex.
I went to Cineplex Yorkdale Mall to find that lobby was freezing and we asked the guy checking out tickets if its going to be cold like this inside. We went in expecting his words are true. Throughout the movie... Read more
Complaint from Titinana on 28 October 2022 about Cineplex.
Miramichi have the weurs costumer service you can have i have access card and every time I go I get a hard time and I was wondering why we can't have a code online for access card so I don't... Read more
Complaint from Supportstaff on 25 July 2022 about Cineplex.
I am a support worker of persons with disabilities. The client I am supporting today, who regularly comes to this location to play games. Which is usually met with pleasant workers. Today was not the case. The two at the... Read more
Complaint from anshsuayahag2343 on 14 January 2022 about Cineplex.
One of your fellow staff members who goes by the name VICTORIA FENSOM, a white born canadian who claims she is black has been going around saying the n word slur. it is very offensive and she has 0 remorse... Read more
Complaint from szittermann on 22 December 2021 about Cineplex.
My family and I were at the Cineplex of Yorkdale mall, for the function of 7 pm, Spiderman, in theater 2. We left without watching the movie because we felt very uncomfortable. According to provincial restrictions, the theater should not... Read more
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