Cash App complaint: Trying to keep my daughter’s money
Filed 7 Nov 2022 by Christona
My daughter is 15 years old and I am the authorized person over her cash app account. She has had money in her cash app account since March but has been unable to access it because she doesn’t have the same phone number to log in and get the verification code. I have been back and forth with cash app about this but they keep giving me the run around, saying they’re not able to verify the information even though I have verified mine and her account information. This is getting ridiculous when they can either change the phone number on her account so she can get in it or transfer the funds to her new cash app. They’re not giving us any help and it’s very frustrating
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