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Carvana complaint: Documents not sufficient

Open 175 views Automotive

Filed 29 Jun 2021 by Pamela

I have sent document after document usually the day after you requested it since the beginning of June and my quote was good to the 30th. I have been waiting for some sort of email letting me know since June 18th if I have sent everything you requested which was a new 10 day payoff and new odometer reading. I was put on hold over 3 hours and 45 minutes today and was told I need to get a new odometer reading and 10 day payoff. And by the time it gets approved the offer will have expired. My name is Pamela Redding and zip code is 53718. I am beyond frustrated!!

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