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Carvana complaint: Condition Issue

Open 80 views Automotive

Filed 15 Jul 2023 by Mary

Only had the car for just over 30 days and had to replace the brakes and rotors on all 4 wheels. THIS WAS SUPPOSED TO BE A CERTIFIED VEHICLE. These cars are priced higher due to lower mileage and well being certified. I contacted Both Carvana and SilverRock and was told that since we drove the vehicle 1800 miles that they would not cover the cost of the new brakes. I have seen others go through this same issue so Carvana is not selling certified vehicles.

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Wronged by Carvana too?
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