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Carvana complaint: BAD Business

Open 99 views Automotive

Filed 4 Jan 2023 by Guy

My wife purchased a BMW through Carvana about 1.5 years ago. When i first received it the anitfreeze light was on saying it was low. carvana was once praised because they state that they do a extensive check on all their vehicles but the why was this light on from the door. we did call them and sent a photo of the issue. they said to have it looked at and they would pay for the repair if need be. i was told to add fluid to see if it fixed the issue and it did for the moment. the repair shop replaced the electric pump and carvana paid for it. months later the problem came back and got worse. i already knew with buying a foreign high end Suv that cost were going to be an issue. my complaint is that this suv was high priced and not really looked at by carvana before selling it to us. it has had issue after issue and just seemed to get worse. we were dooped from the door

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