Carvana complaint: bought the Jeep over a week ago – still not delivfered
Filed 3 Jan 2023 by Stephan
Completed the sale before Christmas ( 1223 — including financing) thru them. The local Atlanta team called to say they would miss the 11:30am drop off on the 1227 because the car still needed to washed and detailed because the crew had not been able to do it during Christmas ( I understand that). They docusign file that they posted on their website – I could not open. Canvana opened a Technology trouble ticket. After a day of no progress with their internal ticket, I was forced to download their app, and I was able to complete the contract and financing paper work. Now over a week and I can not get a ation of when they will be able to deliver the Jeep OR ALLOW me to pick up the Jeep.
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