CarMax complaint: 2017 BMW X3

Name: 2017 BMW X3
Item: CarMax
Rating: 1
Author: Monique

Open 2 Dec 2023 78 views Rental Services

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Filed 2 Dec 2023 by Monique

I was approved for a car and everything was signed it was supposed to be delivered on Saturday at 5pm and I never received it. Now CarMax is telling me they don’t want my business. I did everything that they asked for and the car was fully insured. I don’t feel it’s right that they treat people like this.

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Case details

Status: Open
Company: CarMax
Filed: 2 Dec 2023
Rating: 1/5
Desired resolution: I want the transaction support team Rep Amira to be repremanded in some way. And I want to be able to get the car that I purchased. I signed everything and everything was finalized.
Problem: Purchased car never delivered, sale cancelled
About: used car

Progress

Filed
Company notified
Company replied
Resolved

2 Dec 2023 Complaint filed and published
2 Dec 2023 Message from Bizzy: we notified CarMax about this complaint.

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