Capital One complaint: Credit in account not available

Name: Credit in account not available
Item: Capital One
Rating: 1
Author: Cortney

Open 1 Mar 2023 121 views Banks

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Filed 1 Mar 2023 by Cortney

I made a payment and even had a credit and manager Kenya (the manager for credit cards) id JEJ476 was rude and unprofessional. Stated they were not able to check my payment when another manager did happily the prior week. She did not listen and continued to talk over me. When asked to speak to her supervisor she stated she was the highest level.

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Case details

Status: Open
Company: Capital One
Filed: 1 Mar 2023
Rating: 1/5
Desired resolution: Do there jobs with out attitude! Very simple!
Problem: Rude manager would not check payment
About: credit card payment

Progress

Filed
Company notified
Company replied
Resolved

1 Mar 2023 Complaint filed and published
1 Mar 2023 Message from Bizzy: we notified Capital One about this complaint.

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