BY SOFIAS AUSTRALIA complaint: Waiting for refund

Name: Waiting for refund
Item: BY SOFIAS AUSTRALIA
Rating: 1
Author: Judith

Open 15 Oct 2023 127 views Fashion

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Filed 15 Oct 2023 by Judith

The boots I ordered would not fit around my ankle. They were returned via tracking post arriving back on 31st July 2023. I still have receipt. Despite emailing them on more than one occasion I am yet to receive my refund. I am more than disappointed and will not order online again.

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Case details

Status: Open
Company: BY SOFIAS AUSTRALIA
Filed: 15 Oct 2023
Rating: 1/5
Desired resolution: They should refund me the cost of the boots which were just under $50.
Problem: Refund not received after return
About: boots
At stake: A$50

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Filed
Company notified
Company replied
Resolved

15 Oct 2023 Complaint filed and published
15 Oct 2023 Message from Bizzy: we notified BY SOFIAS AUSTRALIA about this complaint.

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