BY SOFIAS AUSTRALIA complaint: Received incorrect order

Name: Received incorrect order
Item: BY SOFIAS AUSTRALIA
Rating: 1
Author: Beverley

Open 9 Oct 2023 129 views Fashion

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Filed 9 Oct 2023 by Beverley

The shoes I received are not what I ordered. The shoes I received are not orthopaedic as advertised, the fabric has a woven pattern on the sides and top , the shoes I ordered were plain weave and the sole and heels are different

BY SOFIAS AUSTRALIA complaint: Received incorrect order — Photo Beverley uploaded with this complaint

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Case details

Status: Open
Company: BY SOFIAS AUSTRALIA
Filed: 9 Oct 2023
Rating: 1/5
Desired resolution: If the shoes I ordered are not available then I request a refund.
Problem: Received different shoes than ordered
About: orthopaedic shoes

Progress

Filed
Company notified
Company replied
Resolved

9 Oct 2023 Complaint filed and published
9 Oct 2023 Message from Bizzy: we notified BY SOFIAS AUSTRALIA about this complaint.

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