BY SOFIAS AUSTRALIA complaint: 1 x MISSING Pair and 1 x WRONG Pair of shoes

Good day

I have emailed so many times and I am extremely unhappy with your service. 1st time that I ordered from your company and I have had such bad experiences. So many emails. Back and forth. I WANT THIS SORTED OUT PLEASE. I have spent a lot of money!!!

I am MISSING a pair of shoes from one order and another WRONG pair was sent – Please see images attached

I have received ONE parcel with ONLY 4 PAIRS OF SHOES AND NOT 5 – Please see images attached

1st Order: AU23688
This order is CORRECT ✓

2nd Order: AU23693
This order is WRONG X
I have received the WRONG PAIR OF SHOES – Received a different black pair!

MISSSING: PRETTY™ SUPER COMFY ORTHOPEDIC SANDALS – 2023 TOP SELLER
11 / white
(Please see images attached )

3rd Order: AU23745
This order is WRONG X
I have received ONLY 2 PAIRS OF SHOES – INSTEAD OF 3

MISSSING: WOMEN’S HOLLOW RHINESTONE PLATFORM SANDALS
11 / Black
(Please see images attached )

I am so disappointed in your company and would not recommend it to anyone. Before I write really bad reviews, PLEASE CAN YOU SORT THIS OUT FOR ME SO THAT I CAN TRUST IN YOUR COMPANY AGAIN.

Please this is so bad and I can’t even speak to a real person. I just keep on getting emails over and over and nothing is being done!!

I DON’T KNOW WHAT TO DO ANYMORE!

I don’t won’t my money back. PLEASE JUST SEND ME MY MISSING AND CORRECT SHOES. PLEASE!!!!
0426280804