Buzz Bingo complaint: Customer service

Complaint from Mairsy reported on 21 November 2019 about Buzz Bingo

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was told that I had 2 accounts? How can that be possible
They went back to my original account 2 days ago and asked for I’d. Which I sent next day they said they could not read it. So I have sent it again in fact 3 times now. My account is on hold and nobody ever responds to my e.msils
Last night I called customer service and they said it could take 72 hrs.How ridiculous. Bet your bottom dollar I will get another message tomorrow saying they need something else. I have been a member of galabuzz for over 30 years. I am lost what to do next or maybe just forget it.

Suggested solution:

Just want to get back online and get some details of what I am supposed to do.

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Message from Bizzy from Complain.biz

4 years ago - We have posted a tweet about your new complaint about Buzz Bingo

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