British Airways complaint: Refund for cancelled ticket due to coronavirus pandemic

Complaint from MOHAMED AZIZ reported on 18 September 2021 about British Airways

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My complaint:

Cairo to Dallas Fort Worth. The British airway company cancelled my flight due to coronavirus pandemic and never send me a refund even I contacted then several time. The ticket $11269.03. Please I need my refund back since I have to buy a new ticket. Thanks.

Suggested solution:

I need a refund for the ticket. Thanks.

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